Frequently Asked Questions
Find answers to common questions about our refurbished products
A refurbished device is a pre-owned product that has been thoroughly tested, repaired (if needed), cleaned, and restored to full working condition. At GekitSolutions, all devices go through a strict quality check and come with a warranty.
Yes! All our refurbished laptops and desktops are certified by expert technicians. We test hardware, update software, and ensure every device performs like new. Plus, each product comes with a 1-year warranty for peace of mind.
Grade A: Excellent condition with little to no signs of use – almost like new.
Grade B: Fully functional with minor cosmetic wear (e.g., light scratches or blemishes).
Yes, we provide a 1-year warranty on all refurbished products. This covers hardware malfunctions (excluding physical damage or water damage).
Absolutely. We offer a 7-day return policy. If you're not happy with your purchase, you can return it—terms and conditions apply.
Yes. All batteries are tested and replaced if performance is below standard. We ensure your laptop has a strong, reliable battery when delivered.
Yes. All systems come with a clean, pre-installed OS (typically Windows) and essential drivers—ready to use out of the box.
In most cases, yes! Many of our laptops and desktops support RAM and storage upgrades. You can also contact our support team for guidance.
We ship quickly! Most orders are delivered within 3–7 business days depending on your location.